Criminals are currently trying to trick Danes into paying fake bills by misusing Norlys' name in text messages. The energy and telecommunications group urges everyone who receives the messages to delete them. Norlys writes this in a press release.
Several Danes - both customers and non-customers - have received fake text messages in recent days. The messages state that the recipient has an outstanding bill and that Norlys will turn off the electricity if the bill is not paid. The text message also contains a link that the recipient is encouraged to click on to pay the bill. However, Norlys emphasizes that this is a scam and urges not to click on the link.
- We are very disappointed that our name and brand are being misused by cunning criminals to try to defraud ordinary Danes. Should our customers actually have an unpaid bill, we will actually send them a friendly reminder via text message. However, we simply ask the customer to pay the bill we have already sent, and not to click on a link, says director of Norlys' energy business Mads Brøgger.
Norlys' customer service has received many inquiries from customers who are wondering about the messages. Those who have mistakenly clicked on the link are encouraged by Norlys to contact the police.
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